Privacy Policy - SendBaba

Introduction

SendBaba ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email marketing and delivery platform, website, and related services.

Important: By using SendBaba, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

Account Info

Name, email, company name, phone number, billing information

Contact Lists

Email addresses and data of contacts you upload

Email Content

Content of emails you create and send

Payment Info

Credit card details and billing address

Automatically Collected

Device information (IP address, browser type, OS)
Usage data (pages visited, features used)
Email analytics (open rates, click rates, bounces)
Log data (access times, error logs, API usage)

How We Use Your Information

Providing, maintaining, and improving our Services
Processing transactions and sending related information
Providing customer support and responding to inquiries
Analyzing usage patterns to improve our platform
Detecting, preventing, and addressing fraud and security issues
Complying with legal obligations

Data Sharing

We may share your information with third-party service providers who perform services on our behalf, including cloud hosting, payment processing, and analytics.

We Do Not Sell Your Data: SendBaba does not sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Security

Encryption

TLS 1.3 in transit, AES-256 at rest

Access Controls

Strict role-based access to data

Infrastructure

SOC 2 Type II compliant data centers

Monitoring

24/7 security monitoring

Your Rights

Access: Request a copy of your data

Correction: Fix inaccurate data

Deletion: Request data removal

Portability: Export your data

To exercise these rights, contact us at privacy@sendbaba.com.

Your Privacy Matters